Manager’s Book Of Checklists

If you are responsible for other people’s performance, then this is the right book for you. Manager’s Book of Checklists will help you to be more systematic, to consider all angles of any situation. Written in line with the Management Charter initiative,...

Model Letters For Everybody

It is easier to express one’s thoughts in the form of a letter than in any other way. This is because one is usually well-acquainted with the people to whom one writes, and writes very much as one would talk. In letter-writing, one ought to be natural; but ease...

Skills For Excellence

How do you achieve excellence in a world of growing complexity and rapid technology? The first step is a thirst for excellence. This is the motivation to achieve quality in whatever you do. Around the world consultants have combined insights from behavioural sciences...

Writing With Power

A classic handbook for anyone who needs to write, Writing With Power speaks to everyone who has wrestled with words while seeking to gain power with them. Here, Peter Elbow emphasizes that the essential activities underlying good writing and the essential exercises...

Business Notes

In today’s high-tech business world, where we will rely heavily on voice mail, e-mail, faxes, we can’t underestimate the value of a personal note, even if it’s a few lines. In fact, many successful executives refer to personal notes as their...