In a study conducted by XMG Global ICT Research and Advisory during the third quarter of 2008, results show that majority of those employed in the information technology (IT) and business process outsourcing (BPO) industry would like to have a wage increase and some are considering heading overseas for greener pasture. This is due to the rising cost of commodities and economic problems experienced by the country.

Although IT and BPO employees receive higher salary than other workers, which rounds to about Php12,000.00 to Php15,000.00 owing to their night differential, allowances and bonuses, still, others think about asking for a raise in their salaries.

For others, especially IT professionals who are equipped with the right knowledge and skills, foreign countries like Singapore, Taiwan, Australia, and others, are willing to offer them higher pays, better benefits and privileges. These offers now attract them to leave their current job and head offshore.

In a statement released by XMG through local newspapers, these companies should find ways to retain their workers so as not to suffer a drought of competent employees. To reassess their employees’ performance and consider increasing wages is perhaps a good option for the company. Also, they should make sure that their employees understand and take proactive participation in the growth and development of the company.

IT-related work started here in the Philippines in the late 1990 but gained popularity in 2000. Based on Philippine Information Agency data, the industry grew by 90 percent in 2005 with revenues reaching up to US$2.1 billion. And in 2007, employment stats reached up to 300,000 and companies located all over the country continue to hire employees for new accounts. thanks the following sources:

Silva, Veronica C. GMANews.TV. High living costs force IT workers to seek salary hikes, better-paying jobs Retrieved October 14, 2008

Esteves, Patricia. The Philippine Star. Pinoy IT workers in Taiwan enjoy good pay, perks Retrieved October 14, 2008

Ho, Abigail L., Olchondra, Riza T. Philippine Daily Inquirer, Study: IT, BPO workers want higher pay Retrieved October 14, 2008

Casiraya , Lawrence. BPO workers want higher pay, study shows Retrieved October 14, 2008

Teeves, Oliver. CSB News. (December 9, 2003) Call Center Jobs Drifting Overseas Retrieved October 14, 2008

Greenlees, Donald, International Herald Tribune. (November 20, 2006) Philippine Call center business booms Retrieved October 14, 2008

Philippine Information Agency. (November 11, 2007) CICT moves to ensure competitiveness of RP’s off shoring and outsourcing industry Retrieved October 14, 2008

Philippine Information Agency. (October 31, 2007) PGMA inaugurates new call center in Cubao Retrieved October 14, 2008

Philippine Information Agency. (January 2004) Strong Republic: The Vision and the Performance Record of President Gloria

Shemeen, Assif. Businessweek. (September 19, 2006) The Philippines’ Awesome Outsourcing Opportunity Retrieved October 14, 2008