Learn all you need to know about leadership and understand the core skills and personal attributes needed to be effective, confident, and supportive manager. Effective Leadership not only shows you how to gain your staff’s trust and commitment, but also provides practical techniques for you to use when hiring employees, delegating authority, running meetings and resolving conflicts. Power tips help you to handle real-life situations and develop the first-class skills that you need to become a dynamic and inspirational leader.
About the Authors
Robert Heller is the leading authority on management consultancy. He was the founding editor of Management Today, Britain’s foremost management magazine, and supervised the successful launch of a number of magazines including Campaign. His many acclaimed books include The Naked Manager, In Search of European Excellence and Culture Shock.
By Roller Heller