Satisfying the Customer

The best thing about having a satisfied customer is that it equates to a repeat in sales. This in turn equates to profit and it’s what all companies live and die for. It’s easier to keep your current loyal base of customers and watch them grow rather than...

Work Ethic and the Filipino

What is a work ethic and why has the lack of it been infused in the Filipino stereotype? We are familiar with such national archetypes as Juan Tamad, the benign but lazy individual, with common perceptions that government employees are corrupt and self-serving, or...

Getting Out of Debt

Someone once said that, “Spending money you haven’t earned yet is like using up years you haven’t lived yet.” Ever had a problem with debt? If you live in a consumerist society like ours, chances are you’ve had a few in your lifetime....

Gift Giving and Goodwill

The holiday seasons are the perfect time to network – what with the parties, the gatherings, and endless charity functions where you’re most likely to bump into the next client or working partner you might have next year. However way you’re doing it,...