TPG Telecom is a force in the Australian telecommunications industry. Our people, products, network assets and innovation have enabled us to provide our customers with communication services that are reliable, fast and cost effective.
We provide a diverse range of communication services to residential users, small and medium enterprises (SMEs), government, large corporate enterprises and wholesale customers. TPG offers ADSL2+, NBN, Fibre Optic and Ethernet broadband access, telephony services, Internet Protocol Television (IPTV), SIM Only Mobile plans and various business networking solutions nationwide in Australia.
Orchid Cybertech Services Inc. is the division of the company located here in the Philippines that handles and provides excellent customer relations management and technical support for TPG consumers since 2005.
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SALES REPRESENTATIVE
What we can offer YOU:
- DAYSHIFT! Get your life back.
- Competitive salary of up to 20,000 Php Basic + 3,000 Meal and Tranportation Allowance + Benefits + Incentives + Unlimited Commissions
- Ortigas location close to Robinsons Galleria, Mega Mall, EDSA and Shaw Blvd
- Work for award-winning TPG Telecom, Australia's #2 telecommunications company
- Career growth and promotion opportunities within our rapidly expanding company
- Secure employment - in-house BPO in Manila for 10+ years, no salary delays, no account pullouts
- Fantastic and friendly team culture
Job Responsibilities:
- Handling sales calls & email enquires in a professional manner
- Listening to customers' needs & making product recommendations
- Communicating clear and concise product information to customers
- Processing orders by referring to price lists and product literature through various systems
- Contributing to team effort by accomplishing related results as needed
Job Requirements:
- Candidates must possess a University/College Degree or equivalent
- Call center experience handling a Sales account (inbound/outbound) is a must
- Excellent written and verbal English communication skills
- Familiar with web based tools navigation
- Can easily adapt with multi-product selling
- Excellent customer service skills
- Must be aggressive, persistent, highly motivated, and goal oriented
- Experience in Telecommunications or an ISP account is an advantage
- Knowledge in DSL Internet and Mobile is an advantage
VERY FAST screening process - apply today! Contact us for more information thru the following channels below (kindly look for KEN):
Landline: (02) 463-5764
Mobile: (Globe) 0927-281- 7626 / (Sun) 0933-232- 5590
B2B SALES REPRESENTATIVE
What we can offer YOU:
- DAYSHIFT! Get your life back.
- Competitive salary of up to 20,000 Php Basic + 3,000 Php Meal and Transportation Allowance + Benefits + Incentives
- Ortigas location close to Robinsons Galleria, Mega Mall, EDSA and Shaw Blvd
- Work for award-winning TPG Telecom, Australia's #2 telecommunications company
- Career growth and promotion opportunities within our rapidly expanding company
- Secure employment - in-house BPO in Manila for 10+ years, no salary delays, no account pullouts
- Fantastic and friendly team culture
Responsibilities:
- Respond to inquiries of potential business clients via on-phone consultations and laying out possible solutions to prospective customers based on their needs and requirements.
- Analyse small-to- medium market needs that may be addressed by services and other solutions offered by TPG
- Close real-time business sales if requested by the potential client
- Attend to sales enquiries of residential and mobile customers and process sales applications real-time
- Provide assistance to general and specific sales enquiries of potential customers via email.
- Create and maintain a database of potential business customers for different outbound campaigns
- Call out potential business customers to discuss business opportunities and schedule phone meetings with business development managers (for certain business products), or close sales real-time
- Liaise with other departments to ensure that all customer's enquiries, requests and issues are appropriately handled.
- Serve as subject matter experts on business products and features
Qualifications:
- At least 2 years of BPO Sales experience
- Must be a graduate of a 4-year course or equivalent
- Proven track record of excellence
- Experience in dealing with small - medium businesses and B2B accounts is a plus
- Telco background in Technical Support/Customer Service with Sales environment preferred
- Outbound Sales and Leads Generation experience is an advantage
- Intermediate knowledge of basic Office applications i.e. MS Word and MS Excel
- Knowledge in basic network products is a plus
- Excellent customer service, communication (both written and verbal) skills
- Team player, proactive and exhibits initiative to take on new task - Inbound and Outbound Sales
- Good analytical and multitasking skills
VERY FAST screening process - apply today! Contact us for more information thru the following channels below (kindly look for KEN): Mobile: (Globe) 0927-281- 7626 / (Sun) 0933-232- 5590
Interested applicants may send their resume to manilajobs@tpg.com.au
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