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Perot Systems is a worldwide provider of information technology services and business solutions. Through its flexible and collaborative approach, Perot Systems integrates expertise from across the company to deliver custom solutions that enable clients to accelerate growth, streamline operations and create new levels of customer value.
Headquartered in Plano, Texas, Perot Systems reported 2008 revenue of $2.8 billion. The company has more than 23,000 associates located in the Americas, Europe, Middle East and Asia Pacific. Additional information on Perot Systems is available at http://www.perotsystems.com/.
CUSTOMER SERVICE ASSOCIATE
(Inbound or Outbound)Requirements:
- GRADUATE of any 2-year or 4-year course
- Good English communication skills
- Strong analytical ability
- Fast learner
- Can work under pressure
- Willing to work at night
- Position will provide exceptional customer service to US-based customers through inbound or outbound calls
QUALITY ANALYST
Responsibilities:
- Perform Quality Control of day's calls handled
- Document observations and provide feedback to improve areas of opportunity
- Maintain the agreed level of quality in client operations
- Continuously provide information, analysis and trends to the Team Leaders and Account Manager for meeting client's expectation
Requirements:
- College Graduate
- Minimum of 1 year Quality Analyst experience in a Call Center, handling a US Healthcare Insurance account
- Excellent listening skills
- Strong verbal and written English communication skills
- Keen attention to details
- Objectivity is a must
- Willing to work at night
We prefer walk-in applicants. Please proceed to our office for processing:
Interested applicants may send their resumes to manilacareers@ps.net
Perot Systems Philippines Inc.
22nd Floor Tower 2 The Enterprise Center Ayala Ave. cor. Paseo De Roxas, Makati City 1226
Monday to Friday, except Holidays, 10am to 4pm
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