CAREER Q & A
Telecommuting on
the Job
Q:
I'm trying to negotiate a telecommuting arrangement with
my employers. How do I convince them?
- Mandigo, Makati City
A:
A common refrain from some management skeptics who are
aping the dinosaurs, and often repeated by armchair executives
state that telecommuting will not succeed in the Philippines
because Filipino workers can't be trusted when they are
out of the office.
I disagree. In the
first place, trust is not a major issue in telecommuting.
We can allow telecommuting when its benefits to the organization
far outweigh the cost of implementation. Let me explain
through another consultant.
Florence Stone, author
of the book The High-Value Manager (American Management
Association, 1995) wrote that we should "see telecommuting
not as a benefit but as a solution to a business problem:
that problem is the growing cost of office space combined
with the difficulty in finding highly-qualified staff
who are affordable on a full-time basis.
"Where telecommuting
is a cost-effective solution, then it is a viable option,
and successful managers adapt their office situation to
it."
Ascertain also, whether
the work you are about to take on can be effectively accomplished
through telecommuting. You may suggest ways by which quality
control can be monitored by your superiors: maximize the
various communications available to you. And be prepared
to prove that telecommuting is cost-effective to both
you and your employer.
R.A.H. Elbo
is the managing advisor of Kairos Management Technologies
and acting president of Kaizen Institute of the Philippines,
both consulting and training companies.
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