CAREER Q & A
High Quality, Low
Cost
Q:
Is it possible to aim for high quality at a low cost?
Doesn't quality have a price?
- Liebermann, Pasay
City
A:
It takes a lot of creativity to achieve this result, but
it's not impossible.
This was what the Japanese
were good at, and which eventually helped them to rise
to the position of economic power following Japan's devastation
in WWII. They showed that only a sustained effort of pursuing
quality can result in reduced manufacturing costs. A good
example is their practice of producing products to the
correct specifications the first time through, which constantly
eliminates costly rework and wastage. The impact of this
approach to "high quality, low cost" was seen
in the late 1970s and early 1980s when the Japanese gained
substantial leadership in producing small, compact and
inexpensive passenger vehicles. It's simply a matter of
"doing it right the first time."
Apply this principle
in what you do, and enjoy the benefits it will produce.
R.A.H. Elbo
is the managing advisor of Kairos Management Technologies
and acting president of Kaizen Institute of the Philippines,
both consulting and training companies.
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