Etiquette
During Meetings
By
Lolita Villa
Meetings
are one thing that
you can't avoid in
corporate life. They
are strategic channels
of communication and
are often an integral
part to getting things
done. But managed
haphazardly, these
gatherings can be
a waste of people's
productive time, a
needless interruption
for more important
tasks, and a mere
venue for long-winded
discussions. Remember,
you need to get a
hold of meetings,
and not let them get
control over you.
Here are some things
to remember when organizing
or attending one:
Prepare
an agenda.
Items up for discussion
should always be defined
in terms of desired
results. Attendees
should inform the
organizer what issues
they feel they need
to discuss. Filter
matters that can be
resolved outside of
the meeting. Things
that do get into the
list should be given
appropriate time and
attention during the
actual meeting. Anything
outside of the agenda
should be withheld
for another time.
Allot
time for preparation.
If you're the one
calling for a meeting,
allow attendees enough
time to prepare their
stat reports or other
presentational materials
they need to pull
in for the occasion.
Don't give a five-minute
alert, unless you're
only going to make
an announcement. If
you are going to attend
and realize that you
are not substantially
prepared, inform the
organizer of this
fact to avoid unnecessary
time wastage on your
part by attending
a meeting in which
you have nothing to
contribute.
Use
technology whenever
necessary.
Put up an exclusive
mailing list for each
group you need to
discuss things with.
Announcements can
be spammed to the
electronic inbox of
every concerned individual,
only require these
people to acknowledge
receipt of your message.
Discussing issues
over an egroup is
more efficient, and
will allow you to
resolve things in
cyberspace, while
leaving the more difficult
matters for time-consuming
meetings.
Put
attendance down to
a minimum.
Hand pick attendees
and provide them with
a copy of the agenda.
If on the other hand,
you feel that the
agenda has nothing
to do with you, inform
the organizer. People
who are no longer
concerned with certain
portions of the meeting
should be allowed
to leave and get on
with their tasks.
Choose
the best time and
place. Meetings
are best held around
lunch time or near
the end of the day
when people will be
less inclined to belabor
issues unnecessarily.
When meeting with
specific people, have
it held in their cubicles
or rooms so that you
can promptly end it
when you're done.
Also, start and end
at the agreed hours.
Do not tolerate tardiness.
Be considerate of
other people's time
as well as your own.
Penalize offenders
so that a standard
will be set.
Avoid
long, dragging meetings
whenever possible.
You can only hold
a person's attention
span for so long.
Keep
out interruptions.
Avoid all kinds of
phone calls, client
calls, even trips
to the bathroom once
the meeting has commenced.
Do not serve noisy
snacks or hold a meeting
in a lounging venue
that will tempt people
to be too relaxed
and not pay strict
attention to what's
going on. Do not furtively
do some other work
during a meeting.
Keep up a business-like
atmosphere and stick
to the agenda, as
light banter might
lead to time-wasting
asides or discussions.
Close with
a call to action.
To make sure that
your meeting was not
for naught, summarize
all the points that
have been taken up
and make sure that
every thing is clear
on the minutes. Before
closing, review and
affirm all the agreements.
Set-up a time and
date for an accountability
session/ follow-up,
thus ensuring a time
frame for what has
been discussed. Disseminate
the minutes of the
meeting to all concerned
as soon as possible
so that they will
have sufficient time
to act upon points
of conflict.
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